Sales Manager

Role Overview

Summit Growth Group is a revenue acceleration company focused on helping businesses grow through world-class sales execution. We specialize in customer acquisition, revenue optimization, retention, and sales channel management across multiple industries. Our culture is performance-driven, results-oriented, and built around accountability, execution, and measurable results.

We are seeking an experienced and results-driven Sales Manager to lead our Sales team. This role is responsible for overseeing the daily performance of inbound/outbound sales representatives, driving revenue growth, optimizing campaign effectiveness, and ensuring the successful execution of client acquisition strategies.

The ideal candidate is a hands-on leader with a proven track record of developing high-performing sales teams, managing inbound/outbound sales campaigns, and leveraging data to improve productivity and results.

What You'll Do

• 1Lead, coach, and develop a team of sales representatives.
• 2Monitor individual and team performance against established KPIs and sales goals.
• 3Conduct regular coaching sessions, performance reviews, and development planning.
• 4Foster a culture of accountability, engagement, and continuous improvement.
• 5Assist with recruiting, hiring, onboarding, workforce planning, and scheduling.
• 6Effectively manage inbound call conversion and value-added services.
• 7Oversee outbound sales campaigns from implementation through execution.
• 8Ensure proper utilization of dialing platforms, lead strategies, and sales processes.
• 9Develop strategies to improve conversion rates, productivity, and revenue performance.
• 10Monitor campaign metrics including call volume, contact rates, sales conversions, revenue, and quality scores.
• 11Analyze sales performance data to identify trends, opportunities, and risks.
• 12Prepare and deliver daily, weekly, and monthly business reviews.
• 13Maintain compliance with company policies, regulatory requirements, and client expectations.
• 14Partner with senior leadership to develop sales strategies and operational plans.
• 15Drive innovation in outbound sales processes and campaign management.

What We're Looking For

• Bachelor's degree in Business, Marketing, Management, or related field preferred.
• Minimum 2 years of outbound sales experience preferred.
• Minimum 2 years of sales leadership or management experience preferred.
• Strong understanding of outbound sales operations and campaign management.
• Experience managing performance metrics, KPIs, and sales reporting.
• Proficiency with CRM platforms, dialer systems, and reporting tools.
• Excellent communication, leadership, and organizational skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to lead remote teams effectively in a performance-based environment.
• Dedicated workspace free from distractions with reliable high-speed internet (minimum 50 Mbps).

Nice to Have

• Proven success leading high-performing inbound sales teams.
• Experience managing large-scale outbound sales campaigns.
• Strong background in revenue operations and performance management.
• Telecommunications, BPO, or customer acquisition experience.
• Five9 cloud dialer experience.
• Advanced analytical skills and experience interpreting sales data.